Principles of providing administrative services

First of all is because it differentiates you from your competition, second it creates loyal customers and third the word of mouth is powerful, word of mouth is the cheapest, yet most powerful form of advertising available.

This may be via a staff directory or phone book -the purpose of making the call in line with company policies -use the functions of the telephone correctly In order to project a positive, consistent image, it is important for employees to agree upon a standard greeting.

Agenda is prepared before the meeting and is sent out to all the attendees. Include examples of at least three different types of office equipment. Section 7 — Understand diary management procedures 1.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money. Other features of a telephone system are call back, call barring and call log. Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

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Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. If they did not send the right item to the right name and address, so they would not know it the receiver got the item.

Type of meeting Main features These meetings are held generally to Presentation meetings Principles of providing administrative services the team about any new changes made in processes and procedures.

It may contain personal information about employees or contain business secrets such as names and other personal details of customers. People and groups calling or entering a place of business are going to be deterred from continued contact if they are greeted with rudeness, indifference or any other behaviour that lacks professionalism.

Security procedures are important for a reception area because: They are used to make regular calls easier with one touch only.

Customers are people who buy products and services from other people usually companies of one sort or another. Internal and external customers always want to get good products when buying something.

Computers can keep records of all the employees and prepare their pay cheques in a fraction of minutes every month. Improper handling of mails could result in loss of business, customers, suppliers and economic losses. For example, automated systems records are stored on microfilm or microfiche and located and retrieved by means of automatic searching by a scanning unit that is controlled by a coded punch card.

Thanks Mohammad you have correctly identified an example of internal mail i. Explain the purpose of correctly receiving, checking and sorting mail and packages both incoming and outgoing. Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1.

Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. State of Maine Rule Chapters for the Department of Health and Human Services. Chapters available for downloading are highlighted.

All chapters for this Department are formatted in Microsoft Word. The American Psychological Association's (APA) Ethical Principles of Psychologists and Code of Conduct (hereinafter referred to as the Ethics Code) consists of an Introduction, a Preamble, five General Principles (A-E) and specific Ethical michaelferrisjr.com Introduction discusses the intent, organization, procedural considerations, and scope of application.

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2 outline the different ways of providing administrative support for meetings explain the steps involved in organising meetings. Range. Arranging Venue is set up, Arranging facilities, providing documentation, liaising with participants, ensuring set up of venue, taking minutes, circulating minutes.

Steps involved in organising a meeting. Unit Two: Principles of Providing Administrative Services Words | 15 Pages. Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1.

Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used.

Principles of providing administrative services
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Principles of providing administrative services | Business Administration